Effective September 30, 2020
This Policy covers information that you give us when you bid on an item, purchase something from us, consign art work or other goods to us, register for or attend any of our live events around the world, visit or register for our Site, sign up for any of our online publications or newsletters, publish information on our pages on social media platforms, or otherwise interact with us, including, without limitation, by e-mail or in connection with advertising. This Policy does not apply to information collected by us offline or by any third-party.
HOW GREENHOUSE AUCTIONS COLLECT INFORMATION ABOUT YOU
Personal information is information, or a combination of pieces of information that could reasonably allow you to be identified. We will collect personal information about you from a variety of sources, including information we collect from you directly (e.g. when you contact us), information we collect about you from other sources and information we collect automatically from you, as described below:
Information We Collect Directly From You
The categories of information that we collect directly from you are: personal details (e.g., name, date of birth), contact details (e.g., phone number, email address, postal address), transaction information (e.g., bidding or purchase records, shipping details, information about items you purchase or wish to consign), limited financial information, username and password, identification information, and any other information you voluntarily provide to us.
We rely on the information you provide to us or that we collect or observe about your individual interactions with us, for example, if you attend a live event, participate in one of our online auctions, become a client, or register online. If you have registered with us online, we use data collection technologies to collect information that indicates your individual interests in our Sites, online platforms, and your response to our emails and marketing campaigns.
Information We Collect From Other Sources
We may add public information about you from external sources, including social media sites. The categories of info we collect about you from other sources are your public profile information, family relationships, and organizational affiliations. We may work to expand our customer base by acquiring names, contact data, financial information, affiliations, and demographic information from other sources such as private companies, public registers, and social media sites. We may also generate information such as appraisals, profiles, and a history of our relationships with you based on the information you have provided or that we have obtained from other sources.
Information We Collect Automatically
We may use common data collection technologies as you visit our Site or interact with our emails or other communication:
– Our logs gather date, time, information about your browser and system or device configuration, information about how you interact with our digital properties, and an IP address for all visitors to our sites. We use this information for our internal security purposes, for trend analysis and system administration, and to gather general information about our audiences and their geographic locations.
– In general, our Site will funnel data you provide about yourself, for example, registration, purchase or bidding data, back to our data bases and systems. We may, however, rely on other data collection technologies to recognize the device you use for viewing and personalize your experience. If our Site relies on additional data collection technologies that collect or use data about individual users, we will include additional notice either within the Site or in a policy that accompanies it.
– We also use and allow certain other companies to use technologies that are similar to cookies (for example web beacons) when we send you emails. This helps support the delivery of Internet-based content and advertisements to you.
The way we analyze personal information for advertising and marketing purposes and for client development, risk assessment, or fraud prevention may involve profiling, which means that we may process your personal information using software that is able to evaluate your personal aspects and predict risks or outcomes. For example, we may use the information we collect (e.g., bidding and purchase information, browsing history, and consignment history) to infer your interests. And we may use those inferences to support automated decisions about the content, recommendations, and offers we present to you on our digital properties. We may use automated tools to flag for further review suspicious activities associated with our digital services (e.g., multiple logins from different locations within a short period of time or activities associated with suspicious IP addresses).
HOW GREENHOUSE AUCTIONS USES INFORMATION ABOUT YOU
Greenhouse Auctions uses data about you for the following purposes:
– To manage and assure the integrity of our auctions, including to allow you to participate in such auctions and any other interactive features of our Site.
– To facilitate consignments, to provide our services, to provide information you request, to manage your account, and to manage your relationship with us.
– To send you information about upcoming events and content that you may be interested in.
– To improve and personalize, based on your inferred interests, our Site and services.
– To match online ads to your interests, arrange for Greenhouse Auctions and other companies’ ads to reach you after you have left our Site, and help advertisers show you ads that are more relevant to your interests.
– To expand our online audiences.
– To provide, maintain, and protect our digital offerings.
– To protect against risk of fraud.
– To protect and defend our rights and property, you, or third parties.
– To comply with legal obligations to which we are subject and cooperate with regulators and law enforcement bodies.
– For any other purpose that we tell you about specifically when you register or provide data about yourself to us.
– For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. If you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
WHEN GREENHOUSE AUCTIONS MAY DISCLOSE INFORMATION THAT IDENTIFIES YOU
Greenhouse Auctions may disclose or transfer data that identifies you to other companies or entities only as follows:
– To business partners and vendors that work on our behalf to provide services such as item shipments, mailings, customer account and technology support, secure payment processing, fraud prevention, digital marketing management, and data storage.
– To our online auction partners in association with auctions.
– To consignors, buyers, and others as needed to facilitate a consignment or purchase.
– To organizations we partner with to host events.
– To law enforcement or other entities that present valid legal process or in our discretion, unless otherwise prohibited by law, to protect human safety, our rights, or the rights of others.
– To meet certain legal compliance requirements for example, under AML (anti-money laundering) laws, or customs laws and regulations.
– As part of a sale, merger, liquidation, or transfer of our business assets.
– For any other purpose disclosed by us when you provide the information.
– With your consent.
You have a choice about and control over:
– Receiving marketing messages from us. We may contact you by email, text, or SMS messaging (or any similar mobile text messaging technology).
– We encourage you to visit your account or profile page on our Site to let us know what information you would like us to send to you and your preferred means of delivery.
– You may also stop email marketing by using the “opt out,” or “unsubscribe” mechanism at the bottom of our email marketing messages.
– If you have provided data about yourself to Greenhouse Auctions and you reside in the European Union (“EU”) you have the legal right to ask us not to process that personal data about you for marketing purposes and to revoke your consent at any time. To make such a request, please contact email@example.com.
– Whether your account is up to date. You may review and edit the personal information associated with your user account by contacting Greenhouse Auctions via the email address listed at the end of this Policy. We will attempt to respond to your request as soon as practicable. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. For example, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email or write to us at the contact information listed at the end of this Policy.
INFORMATION SECURITY AND STORAGE
We receive data collected from individuals in countries around the world. We may process that data on servers globally. We have put recognized protection in place for the transfer of data from the E.U. to our servers in the United States.
We protect your information using commercially reasonable security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Please be aware, though, that no security measures are perfect or impenetrable. You remain responsible for protecting your username and password and for the security of information you transmit to us over the internet. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site
We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:
– Maintain business records for analysis and/or audit purposes.
– Comply with record retention requirements under the law or other relevant legal or regulatory requirements.
– Defend or bring any existing or potential legal claims.
– Deal with any complaints regarding the services.
– Preserve historical records of transactions and property.
We may delete your personal information when it is no longer required for these purposes.
UNDERAGE INDIVIDUALS DATA
Our Site is not intended for children under the age of eighteen (18). We do not accept them as clients or knowingly collect data about them. If you are under the age of eighteen, do not use or provide any information on the Site or through any of its features; do not register with the Site; do not make any purchases through the Site or participate in any auctions; do not provide any information about yourself to us. If we learn that we have collected or received personal information from a child under eighteen, without parental consent, we will delete that information. If you believe we might have any information from or about a child under eighteen, please contact us via the contact information listed at the end of this Policy.
LINKS TO THIRD PARTY WEBSITES
Our Site may contain links to other websites not owned or controlled by Greenhouse Auctions. Those websites may collect information about you. Greenhouse Auctions is not responsible for their practices or content.
ADDITIONAL INFORMATION FOR EEA CUSTOMERS & VISITORS TO GREENHOUSE AUCTIONS SITES
In order to meet privacy regulations in the European Economic Area (“EEA”) and Switzerland, Greenhouse Auctions provides additional information to its EEA based customers, and Site visitors.
What is the basis on which Greenhouse Auctions relies to process your data?
On some occasions, Greenhouse Auctions processes your data with your consent (e.g., when you agree that we may place cookies, or if you ask Greenhouse Auctions to send you information about upcoming events).
On other occasions, Greenhouse Auctions processes your data when we need to do this to fulfill a contract with you (e.g., for billing purposes) or where we are required to do this by law (e.g., where we have to fulfill anti-money laundering requirements). If it is mandatory for you to provide data for these purposes, we will make this clear at the time and will also explain what will happen if you do not provide the data (e.g., that we will not be able to process a bid at auction).
Greenhouse Auctions also processes your data when it is our legitimate interests to do this and when these interests are not overridden by your data protection rights. For example, Greenhouse Auctions has a legitimate interest in ensuring the security and integrity of our auctions, in learning about the interests and preferences of our current and prospective clients, in developing new business opportunities, in maintaining accurate business and provenance records, and in ensuring that our Site operates effectively. When we process personal information to meet our legitimate interests, we put in place commercially reasonable safeguards to ensure that your privacy is protected and to ensure that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.
Greenhouse Auctions may transfer personal data to countries outside the EEA, including to countries which have different data protection standards to those which apply in the EEA. Greenhouse Auctions has put in place European Commission approved standard contractual clauses to protect this data. For more information on the appropriate safeguards in place, please contact us.
You may ask Greenhouse Auctions for a copy of your personal information, to correct it, erase it, restrict our use of it, or to transfer it to other organizations at your request subject to local law. You also have rights to object to some processing and, where we have asked for your consent to process your data, to withdraw this consent. In particular, you have rights to object to direct marketing at any time. Where we process your data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data.
We encourage you to contact us to update or correct your information if it changes or if the personal information we hold about you is inaccurate. We will contact you if we need additional information from you in order to honor your requests.
We hope that we can satisfy queries you may have about the way we process your data. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. However, if you have unresolved concerns and believe that we have not been able to assist with your complaint or concern, you also have the right to complain to data protection authorities.
Changes to this Policy
You may request a copy of this Policy from us using the contact details set out below. We may modify or update this Policy from time to time.
If we change this Policy, we will notify you of the changes by updating this Policy on our Site. Where changes to this Policy notice will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, we will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g., to object to the processing if you are located in the EEA or Switzerland).